Crowne Plaza Indianapolis-Dwtn-Union Stn, An Ihg Hotel, Indianapolis ➤ Reviews, Rooms & Prices 2024

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About the Hotel

123 West Louisiana Street, Indianapolis, Indiana, United States of America, 46225

The Crowne Plaza Indianapolis-Dwtn-Union Stn is located in Downtown Indianapolis, on the historic site of America's first Union Station. The hotel offers a unique combination of modern amenities and historical charm, featuring authentic Pullman train car guest rooms. Its 55,000 square feet of flexible event space includes the Grand Hall Ballroom, making it an ideal venue for various functions. Guests can enjoy proximity to top attractions such as Lucas Oil Stadium and the Indianapolis Zoo.

Location

Conveniently situated near major attractions, the hotel is steps away from Lucas Oil Stadium and Gainbridge Fieldhouse. Guests can access nearby shopping, dining, and nightlife within walking distance. Valet parking is available, and self-parking garages are located close to the property.

Rooms

The hotel offers various accommodations, including traditional king or queen bed rooms and unique Pullman train car rooms from the early 1900s. Each room is equipped with Keurig coffee makers, ergonomic workspaces, and complimentary Wi-Fi. Guests can expect a comfortable stay with modern amenities while experiencing a piece of history.

Eat & Drink

Two dining options are available on-site, including 123 West Restaurant, which serves breakfast and honors the site’s history. Taggart's Lounge provides a relaxed atmosphere for dinner and hand-crafted cocktails. Both venues focus on American-style cuisine, enhancing the dining experience for guests.

Leisure & Business

The hotel features a 24-hour state-of-the-art fitness center and an indoor pool for guests to stay active. With 55,000 square feet of meeting space, including the historic Grand Hall, the hotel accommodates events of various sizes and includes modern amenities like complimentary Wi-Fi.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

3 persons

24 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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King Room Mobility or hearing accessible

Max:

2 persons

26 m²

Bed options:

1 King Size Bed

Coffee machine

Heating

room details

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Standard Double Room

Max:

4 persons

27 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Indianapolis2300 ft

Airports

Indianapolis International (IND) 12.4 mi

Mount Comfort (mqj) 18.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Charming Atmosphere

The ambiance of the hotel was truly charming, with a unique blend of historical architecture and modern decor that made the stay feel special.view full review

Effortless Parking

The adjacent parking was quite convenient, allowing easy access to and from the hotel without any hassle.view full review

Unique Accommodations

I loved the unique feature of the converted train car rooms; it added a distinctive touch to my stay that I won't forget.view full review

Delicious Breakfast

The complimentary breakfast buffet was a delightful surprise, offering a wide variety of tasty options to start my day.view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

123 West Louisiana Street, Indianapolis, Indiana, United States of America, 46225

Map view

123 West Louisiana Street, Indianapolis, Indiana, United States of America, 46225

City landmarks

Stadiums

Bankers Life Fieldhouse

2700 ft

Museums

The Eiteljorg Museum

4400 ft

Square

Soldiers and Sailors Monument

2600 ft

Zoo

Indianapolis Zoo

1.4 mi

Monuments and Landmarks

Indiana World War Memorial

4800 ft

Museums

Indiana State Museum

4400 ft

Square

Monument Circle

2600 ft

Baseball Stadium

Victory Field

3500 ft

Museums

NCAA Hall of Champions

5200 ft

Public Building

Indiana State Capitol

2800 ft

Broadway Theatre

Fountain Square Theatre

1.4 mi

551 W Merrill St

The Crane Bay Event Center

2700 ft

200 E Washington St

City-County Building Observatory

2800 ft

421 W Ohio St

9-11 Memorial

3000 ft

Church

Christ Church Cathedral

2600 ft

Spa Center

Studio 2000 Salon & Day Spa

2400 ft

West New York Street

Military Park

4800 ft

Square

Indianapolis War Memorial

4400 ft

801 W Washington St

White River State Park

4700 ft

Garden

White River Gardens

1.4 mi

Nearby

Convention Center

Indiana Convention Center

2000 ft

Mall

Circle Centre

1400 ft

Church

Saint John the Evangelist Roman Catholic Church

700 ft

500 S Capitol Ave

Peyton Manning Statue

1100 ft

450 S Meridian St corner of McCarthy and Henry

Rolls-Royce Heritage Trust

1200 ft

Museums

Rhythm Discovery Center

1900 ft

Indianapolis

SpaceQuest Planetarium

2000 ft

200 S Meridian St #220

The Escape Room Indianapolis

1100 ft

Indianapolis

Lockerbie Square

2000 ft

Wholesale District

1100 ft

Restaurants

The Severin Bar

500 ft

40 Jackson Pl

1913 Restaurant

800 ft

40 Jackson Pl

Slippery Noodle Inn

1000 ft

372 South Meridian Street

Ram Restaurant & Brewery

900 ft

140 S Illinois St

The Old Spaghetti Factory

1100 ft

210 S Meridian St

Ike & Jonesys

800 ft

17 Jackson Pl

Claddagh Irish Pub

900 ft

234 S Meridian St

Hooters

1000 ft

25 W Georgia Street

Taps and Dolls

1100 ft

247 South Meridian Street

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

unique accommodation

friendly service

initial cleanliness issue

noise from adjacent rooms

7.2/10

Very good

Rooms

6.7

Location

8.0

Service

7.3

Dining

7.3

4/5 based on 986 review

#33 of 199 hotels in Indianapolis based on Tripadvisor

Herbert

United States of America, December 2023

7.8/10

Staying in a train car was a unique and enjoyable experience. The bed had some nasty stuff when we arrived, which was off-putting, but overall a fun stay.

Rooms

7.0

Despite the initial issue with the bed, I loved the novelty of staying in a train car with a king bed.

Service

9.0

The service was amazing and the staff were incredibly friendly, especially in the unique train car setting.

Location

8.0

The location was perfect for walking to downtown venues and very convenient for attending events at the Indiana Convention Center.

Dining

7.0

The dining experience was lovely with a good variety of food, although there were some noise issues through the walls.

Facilities

8.0

The train cars inside were a highlight, and overall the facilities were satisfactory.

unique accommodation

initial cleanliness issue

Samuel

United States of America, December 2023

6.8/10

My stay at the hotel was a mix of positive and negative experiences. The room was clean and comfy, but it had a connecting door to another suite that seemed noisy, with the inconvenience of hearing trains throughout the night. The service was a bit of a mixed bag - while some staff members were helpful and courteous, others were loud and not very considerate. The location was convenient for exploring downtown Indy, but being near the railroad tracks could be bothersome at times. The dining options were decent, but the prices seemed a bit high for some of the services. Overall, it was an average stay with both good and not-so-good aspects to consider.

Rooms

7.0

The room was clean and comfortable, but the noise from trains and connecting door with the noisy suite were drawbacks.

Service

6.0

The service was a bit inconsistent - some staff members were helpful and courteous, while others were loud and inconsiderate.

Location

8.0

The location was convenient for exploring downtown Indy, but being near the railroad tracks could be bothersome at times.

Dining

7.0

The dining options were decent, but the prices seemed a bit high for some of the services provided.

Facilities

6.0

The facilities were average overall, nothing exceptional to highlight.

Tony

United States of America, November 2023

7.2/10

My stay at the hotel was a mix of positives and negatives. The location was convenient, near various attractions and shopping spots. The rooms, although noisy and lacking hot water, were eventually sorted out by the hotel staff. The service was friendly and accommodating, but a double charge on my card caused inconvenience. The dining experience was delightful, with a tasty buffet option, albeit limited to two people. Overall, the stay had its ups and downs.

Rooms

6.0

Despite facing initial challenges with noise and hot water, the staff eventually addressed these issues.

Service

7.0

The staff were friendly and tried their best to accommodate our needs, despite a billing mishap.

Location

8.0

The hotel's location was fantastic, near various attractions and shopping areas.

Dining

8.0

One of the highlights of my stay was the tasty buffet options available, only limited by capacity.